Privacy and Data Processing Policy

In compliance with the duty of information and transparency established by Panamanian law, the controller responsible for processing personal data collected through this web portal is:

Controller / Owner

Alex Enrique Jiménez Samudio

R.U.C. and D.V.

4-834-316 DV 64

Legal Address

La Concepción, District of Bugaba, Province of Chiriquí, Republic of Panama

Trade Name

SyNET

Privacy and ARCO

aejs2415@gmail.com

Contact / WhatsApp

+507 6723-6130

This Privacy Policy is strictly governed by the laws of the Republic of Panama concerning privacy and personal data processing:

• Law 81 of March 26, 2019: On Personal Data Protection, regulated by Executive Decree 285 of May 28, 2021.
• Oversight: National Authority for Transparency and Access to Information (ANTAI), Panama's governing data-protection authority.
• Law 51 of 2008 and Law 82 of 2012: On Electronic Commerce, electronic signatures, and electronic documents.
• Article 11 of the American Convention on Human Rights: Protection of honor and personal dignity.

The SyNET web portal operates as an institutional website and service portfolio. It does not offer automated mass-subscription forms or secretly collect sensitive data.

Any personal data processed is limited to information that the User freely, voluntarily, and expressly chooses to provide when contacting SyNET:

• Direct WhatsApp Channel: Mobile phone number, profile name, and messages exchanged for service or quotation inquiries.
• Email Channel: Sender email address, name or business name, and project requirements sent to aejs2415@gmail.com.

SyNET does not use advertising tracking cookies, cross-site remarketing, or invasive user-behavior profiling tools. To provide a smooth, fast, and reliable browsing experience, the website uses privacy-conscious technical telemetry tools:

• Vercel Analytics & Speed Insights: Anonymous, aggregated monitoring of web performance metrics (Core Web Vitals: LCP, FID, CLS, and server response times). It does not use individual tracking cookies or collect information that personally identifies a visitor.
• Sentry (Error Observability): Technical recording of runtime code exceptions (JavaScript error logs, browser type, and device) solely to correct software faults and preserve portal stability.

Users may configure their browser to block or notify them of technical cookies without affecting the site's essential navigation.

For the technical operation and hosting of the web platform, SyNET relies on leading technology infrastructure providers operating under rigorous international security protocols (TLS/HTTPS encryption in transit and at rest):

• Vercel Inc. (USA): Deployment, content delivery (Edge CDN), and web application hosting platform.
• GitHub Inc. (USA): Source-code version control and continuous deployment.
• Sentry Functional Software Inc. (USA): Technical stability monitoring and system anomaly recording.

These providers act as technical infrastructure processors and maintain security standards comparable to or greater than the requirements of Panama's Law 81 of 2019.

Under Law 81 of 2019 of the Republic of Panama, personal data subjects may exercise the following rights at any time:

A Access

Learn whether your data is being processed and obtain accurate information about that processing.

R Rectification

Request correction or updating of inaccurate or incomplete personal data.

C Cancellation

Request deletion or suppression of data that is no longer necessary for the purpose for which it was collected.

O Objection / Portability

Object to processing on legitimate grounds or request a structured copy of your data.

To exercise any of these rights, the data subject may send a formal written request to aejs2415@gmail.com, stating their name, enclosing a copy of an identity document (national ID or passport) to verify ownership, and identifying the specific right being exercised. Requests will be handled within the periods established by Law 81 of 2019.

SyNET applies appropriate technical, logical, and organizational security measures to protect personal data against loss, theft, alteration, or unauthorized access. Web communications are encrypted from endpoint to server using current SSL/TLS certificates.

Data supplied through WhatsApp or email will be retained only as long as necessary to address the inquiry, process the proposal, or support the contractual service relationship, and afterward for the legally required periods applicable to civil or tax liabilities in Panama.

SyNET may update this Privacy Policy to reflect legislative changes, guidance issued by ANTAI, or improvements to technology services. Any change will be published promptly on this page together with the date of the latest revision.